Iconics Group Services

Iconics Group is a professional company that specializes in the provision of Business Process Outsourcing(BPO) services.

Our Services

Iconics Group

All Features in one place

  • A Customer-Centric Approach​
  • Accurate and transparent KPIs​
  • Cost-effective outsource partner​
  • Customizable customer support​

Our Services

Contact Center Management​

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Our high-quality services help you achieve your business goals by reaching your current and potential customers effectively and creating for them a convenient memorable customer experience.

Content moderation​​

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Content moderation is required for websites, applications, and online communities that use User-Generated Content (UGC) to avoid potentially harmful material that will may cause legal liabilities for your business.

Human Resources Outsourcing​​

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Our HR outsourced services include Talent acquisition through market scanning for the needed profile, customized screening tests, selection & hiring, payroll processing, and attrition management.

Rent Facilities

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We host your operations in our contact center facilities and offer value-added services, such as high-speed internet, a training room, meeting space, resting area, workstations, IT support, and much more.

Content Writing Services

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Welcome to Iconics Group, your dedicated partner for premium content writing services. In the digital age, compelling content is the cornerstone of effective communication.

Social Media Services

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Welcome to Iconics Group Outsourcing social media is reshaping how your brand connects globally; a strong social media presence is a must.

Artificial intelligence (AI)

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At Iconics we bring cutting edge AI services to redefine outsourcing solutions and elevate business performance, our comprehensive suite of AI services harnesses the latest advancements in artificial intelligence.

Software Testing

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Software testing is the process of evaluating and verifying that a software product or application does what it is supposed to do. The benefits of testing include preventing errors, reducing development costs, and improving performance.

What We Offer For You?

  • 24/7 customer support
  • Multilingual support
  • High-quality service
Phone: +962798312586
Email: info@iconicsme.com

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About Us

Iconicsme Group is a professional company specializing in the provision of communication management services and solutions in Jordan. We have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us

Head Office

AI-Sha'b Cir, Amman, Business park

Email us

info@iconicsme.com
hr@iconicsme.com

Let's Talk

Phone : +962798312586

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