About Us

Call Center Outsourcing

About Us

Iconicsme Group is a leading call center outsourcing provider based in Jordan, specializing in BPO (business process outsourcing) solutions for businesses across the Middle East and globally. Since our inception, we’ve delivered exceptional outsourced call center services, helping companies streamline operations, reduce costs, and enhance customer experiences.

We believe successful call center outsourcing thrives on collaboration. That’s why we partner closely with clients, offering multilingual call center services, scalable solutions, and cutting-edge virtual call center technology tailored to your needs.

Our commitment to quality has earned us a reputation as one of the top call center outsourcing companies in Jordan, with a growing portfolio of satisfied clients and repeat business.

As a service-driven organization, our mission is to empower your business with cost-effective call center outsourcing solutions that boost efficiency and customer satisfaction. We combine offshore call center expertise with local market knowledge to give you a competitive edge—delivering seamless outsourced customer service that aligns with your goals.

To become the preferred call center outsourcing provider in the Middle East, recognized for innovation, reliability, and adherence to global BPO standards. We aim to drive long-term success for our clients while expanding our footprint in the outsourced call center solutions industry.

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About Us

Iconicsme Group is a professional company specializing in the provision of communication management services and solutions in Jordan. We have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us

Head Office

Tabarbour Street , Amman Jordan

Let's Talk

Phone : +962798312586

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