Health Care

Iconics Group > Health Care

Health Care

There have been massive improvements in healthcare technology which has led to the demand for world-class healthcare services globally. As much as healthcare facilities have the ability to offer quality services they always have administrative challenges.

 

Iconicsme Group as a BPO service provider offering customized solutions to the healthcare industry helping them with customer relations and administrative challenges.

 
Patient experience improvement in the healthcare sector has come a long way. Still, there is a lot of room for improving patient experience, and there comes the role of healthcare business process outsourcing.

Health care facilities

Iconicsme Group Provides Health care facilities with a range of BPO services:

    • Billing and collection.
    • Management of medical records.
    • Reaching out to scheduled appointments.
    • Arranging for schedules between doctors and patients.
    • Data entry.
    • Processing of claims.
    • Managing accounts receivables.
    • 24/7 call center Patient support
    • Insurance management

About Us

Iconicsme Group is a professional company specializing in the provision of communication management services and solutions in Jordan. We have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us

Head Office

AI-Sha'b Cir, Amman, Business park

Let's Talk

Phone : +962798312586

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