Content Moderation

Iconics Group > Content moderation

At Iconics Group we moderate ?

Our Multilingual moderators help your brand moderate prohibited content includes:

  • Child Sexual Abuse Material (CSAM)
  • Graphic violence, drugs, or weapons
  • Hate speech, insults, abuse, bullying, or harassment
  • Misogyny
  • Nudity
  • Scams or fraud
  • Self-harm
  • Sex solicitation
  • Terrorism or radicalization
  • Racism
  • Politics
  • and more …

Our Approaches to content moderation

Proactive moderation:

Also known as pre-moderation, a person or tool publishes,rejects, or edits UGC before it is published.

 

Post moderation:

In this approach, a person or tool reviews UGC after publication. This means that UGC goes live prior to moderation.
 

Reactive moderation:

In the reactive moderation approach, other users can flag inappropriate content for the moderator(s) to delete.
 

Real-time automated moderation:

Automated moderation means that all UGC submitted to an online platform is automatically accepted, rejected, or sent to human moderation, according to the platform’s specific guidelines and rules.

About Us

Iconicsme Group is a professional company specializing in the provision of communication management services and solutions in Jordan. We have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us

Head Office

AI-Sha'b Cir, Amman, Business park

Let's Talk

Phone : +962798312586

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