Contact Center Management

Iconics Group > Contact center Management

Inbound and outbound calls

Iconics Group is one of the leading and most equipped call center service providers in the region. We strive to ensure that our partner’s needs are sorted with perfection.

We offer a huge range of call center services with most of the services being customizable to meet your business needs by applying a combination of technology, experience, and infrastructure to effectively manage different types of call center services.

Our high-quality services help you achieve your business goals by reaching your current and potential customers effectively and creating for them a convenient memorable customer experience.

Pictures:24/7 call center, Multilingual Support, Customer service, technical support, cross-selling and upselling, customer retention, back office, Customer experience

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Chat support & Email Services

Iconics Group is one of the leading and most equipped call center service providers in the region. We strive to ensure that our partner’s needs are sorted with perfection.

We offer a huge range of call center services with most of the services being customizable to meet your business needs by applying a combination of technology, experience, and infrastructure to effectively manage different types of call center services.

Our high-quality services help you achieve your business goals by reaching your current and potential customers effectively and creating for them a convenient memorable customer experience.

Pictures:24/7 call center, Multilingual Support, Customer service, technical support, cross-selling and upselling, customer retention, back office, Customer experience

outsourced call center solutions
Phone: +962798312586
Email: info@iconicsme.com

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About Us

Iconicsme Group is a professional company specializing in the provision of communication management services and solutions in Jordan. We have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients.

Contact Us

Head Office

AI-Sha'b Cir, Amman, Business park

Email us

info@iconicsme.com
hr@iconicsme.com

Let's Talk

Phone : +962798312586

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